Return Policy

Our Return Policy

At Cornerstone Catholic, we strive to provide outstanding customer service. Every order goes through rigorous quality control checks before shipping. However, we understand that mistakes happen and returns are sometimes necessary.

Damaged or Incorrect Items

Please inspect your order upon arrival. All damaged items must be reported within 3 days of delivery.

Standard Returns

For non-damaged items, you must request a return within 10 days of delivery. Please note that we cannot accept return requests after this 10-day window. Returns may be subject to a 25% restocking fee, and customers are responsible for return shipping costs.

Non-Returnable Items

We cannot accept returns on the following products:

    • Veils
    • Clearance, final sale, and limited-edition items
    • Bath and spa products
    • Custom or special-order items

How to Start a Return

All returns require prior authorization. Before contacting Customer Service, please gather the following information:

    1. The email address used to place the order
    2. Order number
    3. SKU(s) and product name
    4. Quantity of item(s) being returned
  1. Reason for the return and the item’s current condition

Once you have these details ready, please contact our Customer Service team to receive your return authorization at (743) 300-9784.

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